Owner
Yes. GDS Technology is an Allied Member of BOMA Georgia, with Jonathan Fitzgerald representing the company. Membership is a useful connection to the commercial real estate community, not a guarantee of service quality or a substitute for checking scope, communication, and accountability. Ask how a provider will document your building's technology dependencies and support its daily operation.
What does Allied membership actually tell a property owner?
BOMA Georgia membership places GDS Technology within a professional association serving the commercial real estate community. GDS Technology has been a BOMA Georgia Allied Member since August 10, 2026. Its membership includes BOMA International.
That is a factual affiliation, not an endorsement by BOMA Georgia and not proof that a provider is the right fit for a particular property. Membership alone does not establish response times, staffing levels, technical scope, pricing, or outcomes. Those details belong in the provider's proposal and service agreement.
For a property team, the practical value is a reason to start a conversation about building operations. The next step is to test whether the provider can discuss the dependencies that affect tenants, facilities staff, and business continuity without blurring who owns each system.
GDS Technology has been a BOMA Georgia Allied Member since August 10, 2026.
Membership gives you a relevant introduction; the working relationship still needs to be evaluated on its terms.
Which building systems should be mapped before support begins?
A tenant's internet complaint may begin at a network switch, but a property's technology environment can span tenant networks, shared infrastructure, cabling pathways, access control, video surveillance, and communications. A useful review identifies which systems are involved, who owns them, and what changes require approval.
Start with a dependency map, not a device inventory alone. Record where connections enter the building, which closets and risers carry them, which organizations control access, and where documentation is kept. Note any shared equipment or pathways and the process for arranging access. If a system is managed by a landlord, tenant, carrier, or separate vendor, make that distinction explicit.
- List the business or building function each system supports.
- Identify the owner and support contact for each system.
- Document network, cabling, power, and physical-access dependencies that are in scope.
- Record how changes are requested, approved, tested, and documented.
- Mark gaps where ownership, drawings, credentials, or escalation steps are unclear.
This is especially useful during a tenant change, a technology refresh, or an incident that crosses organizational boundaries. It keeps a support team from treating a building-wide dependency as if it were an isolated workstation issue. GDS Technology provides riser management and structured cabling and low-voltage services; the project scope should specify what areas and records are included.
Clear ownership is the foundation for support that does not create avoidable disruption.
How can a provider support tenants without overstepping?
Commercial properties have overlapping responsibilities. A tenant may control its computers and applications, while a landlord or facilities team controls access to shared spaces or building infrastructure. Before work starts, agree on the boundary between those responsibilities and the process for getting permission.
Ask the provider to explain how it will coordinate with the property team, tenant contacts, facilities staff, and other vendors. For work involving shared cabling, access systems, or cameras, establish what is included, what is excluded, who authorizes a change, and how the result will be recorded. Do not assume that an IT support agreement includes building systems or every tenant's environment.
Useful support also distinguishes a quick containment step from a durable correction. If connectivity returns after a workaround, the provider should be able to describe what remains unresolved and what information or approval is needed to investigate further. That keeps the operational risk visible instead of letting a temporary fix become the undocumented standard.
GDS Technology offers managed IT services, cybersecurity, cloud services, physical security, structured cabling, and riser management. Those service categories can be relevant to a property, but the exact responsibilities depend on the written engagement. Ask for a clear scope rather than inferring coverage from a company's service list.
Coordination and documented boundaries help keep tenant support aligned with building operations.
What should you ask about communication and follow-through?
A provider's response process matters most when a problem interrupts work. Ask how users report issues, how the provider communicates status, who coordinates with third parties, and how unresolved dependencies are escalated. Request the actual response commitments that would apply to your proposed agreement; do not rely on general statements about being responsive.
Also ask what happens after the immediate issue is resolved. A useful closeout records the cause if known, the work completed, any remaining risk, and the next owner or action. If the underlying cause cannot yet be confirmed, the record should say so. This gives property and tenant teams a shared account of what changed and what remains open.
One customer described the experience this way: "Cain responds quickly, knows his stuff, and solves problems fast. He never makes me feel behind on technology." Harold Chambliss, Chambliss Media Group. This is an individual customer's account, not a guarantee of a particular response time or result for every engagement.
Ask for a sample service description or reporting format so you can see how requests, decisions, and follow-up will be made visible. The point is not paperwork for its own sake. It is making sure the next person can understand the issue without relying on someone's memory.
Judge follow-through by the commitments and records you can review, not by a membership badge.
How should you plan for IT support costs?
Nationally, fully managed IT planning ranges run $100 - $250 per user/month. This is a market planning range, not GDS Technology's price. Scope varies with the security stack, backup, server and network coverage, support hours, compliance needs, and included licensing. Compare proposals against those inclusions, not just the per-user figure.
Nationally, co-managed IT planning ranges run $60 - $160 per user/month. This is for environments where internal IT retains responsibilities; the higher end can reflect more mature co-managed delivery. Confirm exactly which tasks remain with your internal team and which the provider will own.
For senior infrastructure, cloud, or security engineering, Nationally, planning ranges run $175 - $350 per hour. Confirm whether a quote covers assessment, implementation, documentation, and follow-up, or only engineering time. These national figures are market intelligence, not a local quote or a GDS rate.
For a property environment, also identify whether the proposed work covers tenant systems, shared infrastructure, or a defined project such as cabling or riser documentation. Ask what is excluded, how out-of-scope requests are handled, and which dependencies could require separate approval or another vendor. A lower quote may simply cover fewer responsibilities.
Compare the work and ownership included in each proposal before comparing totals.
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Frequently Asked Questions
Is GDS Technology a BOMA Georgia member?
Yes. GDS Technology is an Allied Member of BOMA Georgia. Jonathan Fitzgerald represents the company, and the membership began August 10, 2026. GDS Technology's BOMA Georgia Allied membership includes membership in BOMA International. Membership identifies an association relationship; it does not mean BOMA Georgia endorses a provider or guarantees a particular service outcome.
Does BOMA Georgia membership guarantee a provider is qualified for my building?
No. Membership is a useful professional connection, but it does not establish the provider's service scope, response commitments, technical experience, or fit for your property. Ask for a written scope, clear ownership boundaries, escalation steps, and sample documentation. Then confirm that the agreement addresses the systems and coordination your property actually needs.
What should a property team review before choosing IT support?
Review the systems in scope, their owners, and the dependencies among tenant networks, shared infrastructure, cabling, and building technology. Confirm how work is authorized, how other vendors are involved, how issues are escalated, and what closeout records are provided. This helps expose gaps before an outage or project makes them urgent.
What does managed IT cost nationally?
Nationally, fully managed IT planning ranges run $100 - $250 per user/month, while co-managed IT planning ranges run $60 - $160 per user/month. Scope, included security and backup, coverage, licensing, and retained internal responsibilities affect comparisons. These are national market planning ranges, not GDS Technology's prices. Request a proposal that spells out inclusions and exclusions.
